Codaco benchmarks chatbot messages to improve user experience and mitigate risk
Proven design patterns
Your AI Assistant is as good as the quality of its prompts. Codaco tests chatbot messages, created by designers or generative AI, against proven design patterns to ensure good user experiences.
Feedback to make it better
Codaco gives feedback based on design patterns and business rules, to make your AI Assistant comply with guidelines from marketing, support, compliance, security, and business teams.
Launch with confidence
Whether the messages are created by a conversation designer or by a large language model like GPT, Codaco lets you publish AI Assistants with confidence.
Create winning
AI Assistants
Codaco elevates existing conversational AI technology and LLMs by creating better responses that lead to higher ROI for chatbots and voice applications.
Elevating the experience while mitigating risk
1
50+
Codaco benchmarks your chatbot and voice responses against 50 custom and preset design patterns and business rules to ensure quality for all stakeholders.
1M+
Codaco helps mitigate risk as your AI Assistant interacts with millions of customers, patients, or employees.
Integrating Codaco into your current workflow is easy
Browser Copilot
With a browser plugin, you bring Codaco's intelligence into your current chatbot interface to increase your conversation designer's productivity.
Online Editor
With an online editor, conversation designers create their dialogues with support from LLMs and Codaco's logic.
API
Integrate Codaco's design and business logic into your conversational AI stack by calling our API.
Created by a human or a generative AI system, every chatbot message has multiple stakeholders
Users
want it to be human-centered and helpful
Your
Conversational AI Assistant
(chat, voice, multi-modal)
Compliance
wants it to be proper and auditable
Bussiness Teams
want it to contribute to KPIs
Marketing
wants it to align with brand guidelines
Security
wants it to be secure and mitigate risk
Codaco tests your AI Assistant's responses against design patterns and business rules that are defined by all stakeholders so that you can use generative AI with confidence and drive user experience and business value.
Codaco elevates the conversational technology you know and love
For enterprises that want to deploy chatbots and voice applications with confidence, Codaco is an API that adds a layer of user experience and risk mitigation by testing conversational messages against design patterns and business rules.
Unlike NLUs and generative AI solutions, Codaco isn't an AI solution itself; rather, it employs sound business rules to enable companies to use generative AI technology with confidence.
FREQUENTLY ASKED QUESTIONS
Can I make customer design rules for my Assistant's tone of voice?
Yes. Codaco gives you the freedom to add custom design patterns that are relevant to your organization. Certain words and phrases you want to emphasize or avoid? Just add them to Codaco and your assistant will speak the way you want it to.
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Does Codaco work with my current chatbot technology vendor?
Yes. Codaco's browser plugin can work with most chatbot technology vendors. If you're experiencing issues, just let us know and we'll white-list the vendor's domain extension.
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Does Codaco help set up the business rules for marketing, compliance, security, and other stakeholders?
Yes. Our experts and partners are happy to help you set up Codaco to ensure your success.
Does Codaco offer training on how to best set up the product?
Yes. Our experts help you configure Codaco to maximize its value. You will also have access to documentation and we are working towards an online course and certification program for Codaco customers.
Why would I want to use the Codaco API?
Good question. If you own a chatbot platform, you want your creators (conversation designers) to get maximum value from your platform. With the Codaco API, you give creators superpowers because they always have a copilot that helps make their prompts better.
What are these design patterns based on?
Codaco works closely with Open Voice Network and CDI Foundation. Both nonprofit organizations work with the industry to develop design patterns and best practices for creating human-centric, inclusive, and goal-oriented AI Assistants that are worthy of user trust. The findings of these organizations (plus the freedom of adding your own best guidelines and business rules) make Codaco a valuable tool that helps you use AI to talk to people with great confidence.
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